- #ILOK LICENSE MANAGER PROBLEMS HOW TO#
- #ILOK LICENSE MANAGER PROBLEMS MAC OS X#
- #ILOK LICENSE MANAGER PROBLEMS INSTALL#
James, I want everyone to see this, so if you need to move it that's cool. C:\Users\your_user_name\AppData\Local\PaceAP <- folder After uninstalling each program, restart the computerģ. Windows 8: Uninstall or change a programĢ.Windows 7: Uninstall or change a program.Windows Vista: Uninstall or change a program.
#ILOK LICENSE MANAGER PROBLEMS HOW TO#
Windows XP: How to change or remove a program in Windows XP.Select and uninstall all programs beginning with "PACE": Your User Library folder (Macintosh HD > Users > your_user_name > Library) will now appear on the Desktopġ. Scroll down and select the Library folderĥ. Press and hold down the Option key (marked ALT) and you will see the Library folder appearĤ. On the menu bar, at the top, click Go to reveal the drop-down menuģ. Here is how to reveal your User Library folder:Ģ. Macintosh HD > Users > your_user_name > Library
#ILOK LICENSE MANAGER PROBLEMS MAC OS X#
Important: in Mac OS X 10.7 (Lion) & 10.8 (Mountain Lion) your User Library folder: Macintosh HD > Users > your_user_name > Library > Caches > Users > your_user_name > Library > Preferences >.Macintosh HD > Library > Preferences > .v1.01.sdb.Drag the following items (if present) to the Trash: Run the "Uninstall License Support" applicationģ. Open the LicenseSupportInstallerMac_v2.1.0 disk image: Ģ. *** If this does not work, contact iLok (PACE) directly: įor ALL unresolved iLok support issues, contact iLok (PACE) directly: ġ. Solution: Perform a Sync/Repair in iLok License Manager Solution: Un-install all previous versions of iLok/PACE software, then re-install iLM Problem: After restarting the iLok is not visible in iLok License Manager or your DAW *** Restart your computer after installing iLok License Manager Solution: Un-install all previous versions of iLok/PACE software first, then re-install iLM Problem: Installation of iLok License Manager software fails The iLok License Manager software is working as expected. The iLok (PACE) license database issues have been resolved. But you should still check the PACE site for any current updates and info: I lifted this from the sticky in the Computer Music Forum on Gearslutz, I don't think PACE has it on their website anymore. Be prepared to take a little time to do it EXACTLY like the instructions say, i.e.
#ILOK LICENSE MANAGER PROBLEMS INSTALL#
even so, it looks like there was a new version of the license support manager released on July 1.įor those who have sat through this whole thing without installing the software, I think you still need to follow the procedure below before you do install the software, whenever you need to access your iLoks. The problems appear to have come from the servers/databases, and not the actual software. Yea!! It was a rough ride for some, but I think almost everyone is up and running again. Hey everyone, this problem has apparently been resolved.
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